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Client Testimonials

Hear what some of our customers at One Hour Air Conditioning and Heating have to say about us. We look forward to adding you to our long line of happy customers.
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"I can't improve your service, only comment on how much I've been impressed with the politeness ad professionalism that began with the very first phone call. The technicians are clean, knowledgeable, and efficient. Keep up the good work!"
-Joan Roberts, Dallas
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"The installers at One Hour were very professional, and they do clean work with no muss or fuss. I would recommend them to anyone."
-Tom Contella, Dallas
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"Everyone from your organization arrived when expected and acted in an extremely professional manner. The installation crew got their work done approximately three hours ahead of the time originally anticipated."
-Ben & Dorothy Botnick, Dallas
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"From the time I made the first phone call, to the moment the technician came to visit, all the personnel from One Hour Air Conditioning and Heating were friendly and professional. I felt like they were there just for me!"
-Judi, Dallas
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"I must thank Randy Kelly at One Hour Air for his patience, help and his understanding regarding my situation. Also, Lisa, Angelica, and Shawn - thank you for ALL your help and for being so courteous when I needed information."
-Blanche Hunt
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"We contacted One Hour Air Conditioning and Heating with a concern that our heater was not coming on. Within a couple of hours, there was a technician at the house who diagnosed the problem and identified a number of other issues with the heating unit's combustion chamber. By evening, we had a sales representative in the house taking measurements and examining our house. He proposed three different options for us to choose from. The presentation was informative, professional, and very customer oriented. We made a decision on a replacement unit. The following morning, a service tech team was at our house to remove and replace the inside and outside HVAC unit. By early afternoon, we had heat. So, in the end, we only had to spend one evening in winter without the unit. Needless to say, we are very impressed with the speed that One Hour Air responded to our initial call and the fact that they replaced the entire unit within 24 hours of the first contact. We also were impressed with the years of experience the technician team had, and their professionalism. We felt very comfortable, not only with the team of technicians, but also with the sales manager. His presentation was clear, understandable, and very informative. We had an excellent overall experience with One Hour and we recommend them to our friends. EXCELLENT JOB!"
-Joyce Holly, Mesquite
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"You can't imagine how hard it is to get great help these days, but I think we found the team for our AC/Heating needs! From the sale to the installation, we found the staff at One Hour Air Conditioning and Heating to be kind, educated, incredibly efficient at their job, and they seemed to actually enjoy their expertise. Thanks so much!"
-Mike and Sandy Gilbert, Mesquite
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"Everyone we have ever dealt with at One Hour Air Conditioning and Heating has been very nice and very knowledgeable. They are always on time, call before they come, and follow up after the service to make sure everything went well. They have always given us great customer service, which is rare these days. We would recommend them and will definitely use this company again."
-David Hunter, Mesquite TX